The Most Important Questions To Ask New Freelance Clients 📋📝
It’s an incredible feeling when you’ve landed a new freelance client. There’s often a sense of euphoria that comes with it. We’re here to bring you back down to Earth and teach you how to foster a strong working relationship with your new freelance client.
Landing new freelance clients can take a considerable amount of time. The process of negotiating with potential clients can be tiring and draining. Once you’ve reached the finish line, you might feel ready to put your feet up and relax. This is a big mistake.
The trick to securing long-term freelance client relationships is to make a strong impression from the outset. You need to set the table and begin providing value instantly. When executed effectively, this can make freelancers indispensable, truly becoming part of a business.
Here at Gigstar, our platform has created many positive relationships between freelancers and small businesses. We believe that establishing a strong working relationship begins with three vital questions.
As a freelancer, whilst you may be intimidated to ask too many questions, having a solid understanding of your client’s business will pay off in the long-run.
Question #1: What do you want to accomplish? 🎯
From the very beginning, you need to make sure that both parties are on the same page. A conversation must be had that clearly defines what is expected of you.
You’re being hired for a reason and it’s your job to really dig deeper and understand the bigger picture of their business strategy. It’s easy for freelancers to passively work on projects without having clearly defined goals in sight.
Asking the client about what they would like to accomplish will help you to stay focused on achieving these specific goals. This will ensure that the collaboration is a positive and fruitful experience for both parties.
Questions #2: What is your Key Performance Indicator (KPI)? 🕵️
It’s important that you know what success looks like in the eyes of your client. Key Performance Indicators are an effective way of tracking progress towards a goal.
A specified KPI will help you to navigate your way towards success with a client. It provides a sense of direction and can help to break down larger goals into smaller, more palatable ones.
Questions #3: What are you willing to tell me about your hidden boundaries and unspoken rules? 🚫
There are a lot of clients who will simply not address any of the boundaries or unspoken rules of business. For instance, if you’re freelancing as a chef, the restaurant manager may have expectations as to how you communicate with the rest of the team.
The more truthful you can get your client to be, the more you will be able to deliver to their needs and expectations. It’s a game of transparency and this must be clear from day one.
Most businesses will not want to tell you upfront about this. It’s your job to ask as many questions as possible in order to further understand how they like to work.